Working with MCI
Are you Insured/Bonded?
Yes, we carry general liability (GL) insurance, workers compensation (workers comp) insurance, and commercial auto.
Do you carry WC (Workers Compensation) insurance?
Yes, we are fully insured for all types of contracting work we do on your home. Insurance certificates are provided upon request.
How long is an estimate good for?
Generally, we hold prices for 30 days. However, when the markets are volatile, sometimes we can only keep costs for a week. Our team members will inform you of the length when we give you the estimate.
What can I expect during the project?
Generally, we hold prices for 30 days. However, when the markets are volatile, sometimes we can only keep costs for a week. Our team members will inform you of the length when we give you the estimate.
How long does it take to get an estimate?
Our goal is to be on-site for a consult either the same day or within 48 hours, depending on your geographic location. Written estimates are provided for all work. You know what you’re spending before the job even begins. We don’t believe in hidden fees and charges.
Payment Information
What types of payment forms do you take?
We accept all major credit cards.
Do you provide/offer financing?
At this time we do not.
Change Orders
How do we submit a change order?
To initiate a change order, please get in touch with your project manager to schedule a time to cover the details of your request. Once the exact scope change has been defined, your project manager will provide you with a written change order to sign before work on your changes begins.
How much should I plan for overruns?
On new construction projects, 10% is a good number. On remodeling projects, 10% – 15% is best. If you don’t need it, all the better.
Does every change order result in additional costs?
It is decided on a case-by-case basis depending on the extent of the request.
Who should I contact if I have any queries?
You can call the office line 512-827-2590 or by email at info@mcigc.com.